SHOP TERMS & CONDITIONS

FABRIC & COLOUR DESCLAIMER

Computer monitor colors vary dramatically by manufacturer and lighting environment you are in. For this reason, colours and fabric/materials may vary from those displayed on this website to the actual product colour. If you wish to see a fabric swatch prior to placing an order, please email us at info@katefearnelyboutique.co.uk with the product description and colour required including customer address and we will be happy to mail out the desired swatch free of charge to UK resisdents, small postage charges may apply overseas (subject to availablity and demand, this service may be chargable in large quantities).

Due to the variances in fabric dying Kate Fearnley Ltd is unable to guarantee that the products pictured match the actual colour of the garment. These variances are minimal, but there is no way to assure the exact colour of a product, without a fabric swatch prior to ordering. All though all efforts have been made to ensure the images used on this website match as close to that of the actual garment we are unable to offer returns based on a slight variance in colour from that of the displayed website product.

In the highly unlikely event of your order not arriving please allow up to 2 working days from delivery date before emailing us at info@katefearnleyboutique.co.uk or by telephoning us on +44(0) 1642 227344 and we will then carry out an investigation through the courier and keep you informed via email.

Delivery for non stock items
If some of the items that you have purchased are out of stock or unavailable we aim to despatch within 7-10 days. We will keep you informed on the progress of your order via email.

Customs & Duty
Please note that all shipments outside the UK may be subject to import duties and taxes, which are levied once a shipment reaches your country. All product prices include VAT.

As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be borne by you.

Returns
Goods must be returned unworn (other than for fit check) within 14 days for a full refund. Postage & Packing costs are non-refundable. Returned goods should be sent by recorded post to Kate Fearnley Ltd 224 Linthorpe Road Middlesbrough TS1 3QW England.

NO UNAUTHORISED COPYING OR DISTRIBUTION
You acknowledge and agree that all copyright, designs, trademarks and all other intellectual property and material rights relating to the Content as herein described and all HTML and other code contained in this Site, shall remain at all times vested in Kate Fearnley Ltd and/or are the property of their respective owners. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorised by Kate Fearnley Ltd and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

These terms & conditions do not affect your statutory consumer rights.